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Cancellation & Refund

  1. Cancellation Policy
    • Users can cancel their reservation subject to the terms specified during the booking process.
    • Cancellation deadlines: Specify the time frame within which cancellations must be made to receive a full or partial refund.
    • Different cancellation policies for various room types or promotional rates, if applicable.
  2. Refund Process
    • Refunds are processed according to the cancellation policy in place at the time of booking.
    • Refunds will be issued to the original payment method used during booking.
    • Processing time for refunds: Specify the approximate duration for refunds to be processed.
  3. No-Show Policy
    • Explanation of the policy for users who fail to arrive for their booking without prior cancellation.
    • Charges or penalties for no-shows, if applicable.
  4. Modification Policy
    • Guidelines for modifying a reservation (changing dates, room type, etc.).
    • Any additional charges or fees associated with modifications.
  5. Force Majeure or Unforeseen Circumstances
    • Policy regarding cancellations or changes due to unforeseen events (natural disasters, government actions, etc.).
    • Procedures for handling bookings affected by such circumstances.
  6. Special Cases
    • Specific terms for group bookings, special events, or long-term stays (if applicable).
    • Terms for non-refundable bookings or promotional rates that do not allow cancellations or changes.
  7. Contact Information
    • Provide contact details or instructions for users to reach out in case they need to cancel or modify their reservation. we strictly follow these Terms and Conditions at our Hyderspark Hotel in Thanjavur.